I had an excellent experience on a phone call to WhisperKOOL Support. Giovanni was most helpful… More helping me fix my problem. After this experience, I will recommend their products to others.
Had an issue with my WhisperKOOL l had not been able to determine. Spoke with techincal service… More and they were extremely helpful and determining my problem and solution. Nice to have actual people that answer the phone and can problem solve.
I have a WhisperKOOL ceiling mount split unit for my wine cellar. I've had it for eight… More years now, since we constructed the wine room in our basement. I have always received outstanding support from WhisperKOOL. Recently, I received great support from Eva, when I needed a part. I am the homeowner, not a technician, and Eva was extremely helpful and patient. The unit itself is outstanding. Occassionally it needs service or a part (like most HVAC items) and I can count on WhisperKOOL to make it easy to diagnose the problem and provide me the right advice and part.
