A limited 2-year product/5-year compressor warranty is offered with all self-contained cooling units at the date of purchase.
A limited 2-year product/5-year compressor warranty is offered with all self-contained cooling units at the date of purchase.
A limited 2-year product warranty is offered with all split systems. While the warranty starts at the date of purchase, this warranty is not activated until a Product Warranty Checklist has been submitted and approved by WhisperKOOL.
All warranty claims must be filed directly through WhisperKOOL customer service. We provide warranty repairs at our manufacturing facility in Stockton, CA, or with prior permission from WhisperKOOL to receive service by a licensed HVAC/R technician.
Limited warranty applies only to wine cooling units purchased directly from WhisperKOOL or through an authorized dealer. Damage caused by others or beyond the control of WhisperKOOL shall not be considered defects in material or workmanship and is not covered by the warranty. The limited warranty does not cover any parts or labor to correct any defect caused by negligence, commercial use, accident, maintenance, installation, service/repair, or improper use.
For more frequently asked questions on WhisperKOOL warranties please visit our website’s Frequently Asked Question page or give us a call at 1 (800) 343-9463.
PLEASE NOTE: In order to activate the warranty for split system units (Platinum Split Series, Ceiling Mount Series, and Quantum Series), a Product Warranty Checklist must be submitted and approved by WhisperKOOL.
This checklist can be printed out, completed, and emailed to warranty@whisperkool.com, or submitted through the online form below.
Effective: March 14, 2022
Please note that we have updated our Warranty Replacement Agreement. This updated agreement will go into effect for WhisperKOOL product or parts under warranty on 3/14/2022. Please review the Agreement in full and download a hard copy for your reference.