If you need parts or service, your first point of contact should be the distributor or website you purchased the unit from. Distributors typically know your situation best and should be able to help you the fastest.
If your distributor cannot help you, please contact us directly via e-mail or submit a technical support form.
Whisperkool sells Ducted Split System, Ductless Split System, Fully Ducted-Self Contained, and Through-The-Wall Self Contained wine cellar cooling units.
If you need assistance with a purchase made through the website, please contact us via Email or contact form.
Below are checklists that can be used to assist in diagnosing an issue with your cooling system.
Hours Of Operation:
Monday – Friday, 6:30 AM – 4:00 PM PST
Company Address:
1738 E. Alpine Ave, Stockton, CA 95205
United States
Technical Support:
To submit a WhisperKOOL support ticket click here.