Customer Service:

Customer satisfaction is the benchmark we use to define success in our business. We recognize that a satisfied customer is the most important factor in creating the future for our organization. Many issues come into play when dealing with the challenges of providing cooling units for wine cellars. That’s why we are committed to providing accurate and thorough information on our products and the proper building of the wine cellar in order to ensure that the customers’ goal of aging wine to perfection can be achieved utilizing our equipment.


Speak to a WhisperKOOL Customer Service Representative

You may contact our Customer Service representatives to help you. Customer Service is available from 6AM – 4PM PST.

Please take a few minutes to review our support information before your call. Please take a few minutes to review our support information before your call. This way we will be able to assist you in the fastest, most efficient manner possible.

Phone: (800) 343-9463 ext: 801

Locate a Nearby Distributor

Let us help you find a qualified distributor in your area. Please include the product you are interested in, whether it be a WhisperKOOL Cooling Unit, or a custom cellar contractor, we have the resources that can provide you exactly what you are looking for.



Visit our Learning Center

New to our products or the world of wine collecting? Explore the WhisperKOOL Learning Center and get to know the essentials of wine cellar cooling, the unique features of our various cooling systems, and helpful tips and tricks to secure your investment in fine wine.

Visit the Learning Center.


Read FAQs

See answers to the most common questions about wine cellar cooling, our product features, installation assistance, and maintenance.

Click to read FAQs.